Privacy Policy

Effective Date: 01.01.2026.

Introduction

VOOD LLC (“VOOD,” “we,” “our,” or “us”) is a Pennsylvania-based manufacturer and supplier of
premium architectural wood products, including flooring, stairs, wall and ceiling panels, doors,
and millwork. This Privacy Policy explains how we collect, use, disclose, and safeguard
information when you visit our website at voodinteriors.com (the “Site”) or submit a sample
request through our online form.
By using the Site, you agree to the collection and use of information in accordance with this
Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

2.1 Information You Provide Directly

When you submit a sample request through our multi-step order form, we collect the following
personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping address (street address, city, state/province, ZIP/postal code, country)

We may also collect information you provide when you contact us via our contact form, including your name, email address, and the content of your message.

2.2 Information Collected Automatically

When you visit the Site, we and our third-party service providers automatically collect certain technical and usage data, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and screen resolution

This data is collected through cookies and similar tracking technologies. Please see Section 5 (Cookies) for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your sample requests, including shipping samples to you
  • To communicate with you about your request, including order confirmation and shipping updates
  • To respond to inquiries and customer service requests submitted through our contact form
  • To analyze website traffic and usage patterns to improve the Site and our services (via Google Analytics)
  • To comply with applicable legal obligations
  • To protect the security and integrity of the Site

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

4.1 Service Providers

We share data with trusted third-party vendors who assist us in operating the Site and fulfilling sample requests, including:

  • CRM and email communication platforms (such as HubSpot, Mailchimp, or similar services) to manage customer communications and sample request records
  • Shipping and fulfillment partners to deliver samples to your address
  • Website hosting and infrastructure providers

These providers are contractually obligated to use your information only to perform services on our behalf and to maintain appropriate security measures.

4.2 Analytics Providers

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with the Site. Google Analytics may collect data such as your IP address and browsing behavior via cookies. You can learn more about Google’s data practices at policies.google.com/privacy and opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

4.3 Legal Disclosures

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency), or if we believe such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site if such a change in ownership occurs.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for the Site to function properly, such as remembering your progress in the multi-step sample order form.
  • Analytics Cookies: Set by Google Analytics to collect information about how visitors use the Site (pages visited, time on site, etc.). This data is aggregated and anonymous.
  • Advertising/Marketing Cookies: May be used to track visitors across websites and display relevant advertisements.

5.2 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the Site, including the sample order form, may not function properly.

To opt out of Google Analytics tracking specifically, you may install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, including to complete your sample request, maintain business records, and comply with our legal obligations. When personal data is no longer needed, we securely delete or anonymize it. Typically, sample request records are retained for a period of up to three (3) years.

7. International Data Transfers

VOOD serves customers worldwide. If you are accessing the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers and operations are located. Data protection laws in the United States may differ from those in your country of residence.

By submitting a sample request or using the Site from outside the United States, you consent to the transfer of your information to the U.S. as described in this Policy. We take appropriate measures to ensure that your information is treated securely and in accordance with this Policy.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request that we correct inaccurate or incomplete data.
  • Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
  • Restriction: The right to request that we limit the processing of your data in certain circumstances.
  • Objection: The right to object to our use of your data for certain purposes.
  • Data Portability: The right to receive your data in a structured, machine-readable format.

Residents of the European Economic Area (EEA) and United Kingdom have the above rights under the GDPR/UK GDPR. Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination.

To exercise any of these rights, please contact us using the contact form on our website at voodinteriors.com/contact-us/. We will respond to your request within the timeframe required by applicable law.

9. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us through our website.

11. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of those sites and accept no responsibility for them. We encourage you to review the privacy policy of every site you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Effective Date” at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form available at:

VOOD LLC

Website: voodinteriors.com/contact-us/